Return terms & conditions

Our streamlined return procedure is designed to provide you with the assurance to make online purchases. The following criteria must be met to qualify for a refund:
  1. Product Misrepresentation: The product does not align with its advertised description.
  2. Product Defect, Damage, or Non-Functionality: The product is defective, damaged, or does not operate as advertised.
  3. Refund Request Deadline: You must submit a refund request within seven (7) days of receiving the product.
  4. Unwanted Product: In instances where you no longer desire the product, the following conditions must be met:
    1. The product must remain unused.
    2. It must be sealed in its original packaging.

Please note that eligibility for a refund may vary by product, and items not eligible for refund will be explicitly indicated as such on the item description page.

So you are eligible for a refund, what next?
Please contact us through the contact us page and we will process your refund.
I am done, take me home