Return terms & conditions

Our simple return process gives you the confidence to shop online without worry.
The following apply to be eligible for a refund:
  1. Product is not as advertised.
  2. Product is faulty, damaged or does not function as advertised.
  3. You must request a refund within seven days of receiving the product.
  4. You no longer need the product:
    1. Product must be unused and sealed in original packaging.
    2. Item is eligible for refund, items not eligible for refund are clearly stated as such on the item description page.

You cannot request a refund for books. If a book is damaged we will replace it with a new one.

So you are eligible for a refund, what next?
Please contact us through the contact us page and we will process your refund.
I am done, take me home