Return terms & conditions
Our streamlined return procedure is designed to provide you with the assurance to make online purchases. The following criteria must be met to qualify for a refund:
- Product Misrepresentation: The product does not align with its advertised description.
- Product Defect, Damage, or Non-Functionality: The product is defective, damaged, or does not operate as advertised.
- Refund Request Deadline: You must submit a refund request within seven (7) days of receiving the product.
- Unwanted Product: In instances where you no longer desire the product, the following conditions must be met:
- The product must remain unused.
- It must be sealed in its original packaging.
Please note that eligibility for a refund may vary by product, and items not eligible for refund will be explicitly indicated as such on the item description page.
So you are eligible for a refund, what next?
Please contact us through the contact us page
and we will process your refund.