Return terms & conditions
Our simple return process gives you the confidence to shop online without worry.
The following apply to be eligible for a refund:
- Product is not as advertised.
- Product is faulty, damaged or does not function as advertised.
- You must request a refund within seven days of receiving the product.
- You no longer need the product:
- Product must be unused and sealed in original packaging.
- Item is eligible for refund, items not eligible for refund are clearly stated as such on the item description page.
You cannot request a refund for books. If a book is damaged we will replace it with a new one.
So you are eligible for a refund, what next?
Please contact us through the contact us page
and we will process your refund.